The Addison Hotel SureStay Collection by Best Western

I had called ahead to request early check and was told no problem. When I arrived at 1pm the desk attendant said room was not ready and couldn’t tell me when one would be ready and I had until midnight to check in. When explained that I need to check in in order to get ready for a function at 2 pm, she went to talk to someone so presume the manager. When she returned she upgraded me to a king room from a double at no extra charge so was impressed with their customer service.

It was very clean and super comfortable, I barely wanted to leave the room. Staff and housekeepers were professional and attentive.

Well-maintained, clean property. Front desk (Nathan) among others provides excellent attention! Cleaning staff, attentive and friendly. This is a well-managed property.

The staff is amazing the manager and all the staff that work there they make sure they give you a smile and make sure your needs are met it’s not the Hilton but you get the Hilton service

I liked that they were dog friendly, the room was comfortable, breakfast was nice, staff was helpful and friendly, location was great, and I liked that there was a little walking trail next door that allowed me to walk my small dog.