The Addison Hotel SureStay Collection by Best Western

I had called ahead to request early check and was told no problem. When I arrived at 1pm the desk attendant said room was not ready and couldn’t tell me when one would be ready and I had until midnight to check in. When explained that I need to check in in order to get ready for a function at 2 pm, she went to talk to someone so presume the manager. When she returned she upgraded me to a king room from a double at no extra charge so was impressed with their customer service.

The cleanliness, quality of the facilities and breakfast were all excellent and far exceeded expectations given the hotel's price. Staff were polite and helpful.

The staff is amazing the manager and all the staff that work there they make sure they give you a smile and make sure your needs are met it’s not the Hilton but you get the Hilton service

The hotel and room are clean. Cozy room, pillows and bed. This hotel does a very nice job with the breakfast which is included. The location is convenient.

I enjoyed the location as well as the cleanliness of the hotel room. Breakfast smelled amazing although I didn’t have any. Check in and check out processes were super easy and customer friendly. Definitely would recommend!!! 10/10